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How do I lock or unlock a user's access?

Required Delegate Permission

You can perform this operation if and only if you are either an Admin Delegate or a Users & Workspaces Delegate.

Check the Admin Guide's Introduction to learn more about Delegates and the Organization Manager.

Abstract

This section explains how to lock or unlock a user's access from the entire eLegere's Organization.

Delegates can block a user's account from login in eLegere within the Organization Manager. This feature enables to stop a user from accessing without deleting their account.

Warning

Locking a user from the Users panel locks them from logging in the entire Organization.

To let a user logging in eLegere without accessing certain Workspaces, check the subsection Block the User from Accessing a Workspace in the How do I either edit or remove a user from my Organization?.

Identifying Locked and Unlocked Users

Learn how to verify whether a users is locked from sign-in in eLegere.

In the Users sub-panel, look at the Log-In column.

  • Unlocked: The user can login in eLegere.
  • Locked: The user is locked and can't access the current eLegere Organization.

Lock or Unlock a User's Sign In

Learn how to lock a user from accessing the Organization and the Workspaces.

Lock a User's Sign-In

Follow the steps below to learn how to lock a user.

  1. In the Organization Manager's Home, click on Users on the left sidebar. The action leads to the Users sub-panel.

  2. In the Users sub-panel, find the user you want to lock out from eLegere.

  3. Click on the button on the row corresponding to the user you want to lock and choose Lock Sign-In. The action opens the Sign-In Lock window.

  4. In the Sign-In Lock, choose whether you want to warn the user or not by email about the lock. By default, the Send a notification email to the User is checked. Uncheck it if you don't want to warn the user.

  5. Click on the Confirm button to lock the user or on Cancel, I don't want to make changes to abort. The window closes after the choice.

Unlock a User's Sign-In

Repeat the steps from Lock a User's Sign-In to Unlock a user.

The Unlock Sign-In option will appear in the drop-down menu instead of the Lock Sign-In option.

Tip

You can lock or unlock multiple users' sign-in all at once.

  1. Select the users in the Users sub-panel by clicking on their row's checkbox.
  2. Click on the Actions drop-down menu next to the Add User button.
  3. From the drop-down menu, click on Lock Sign-In or Unlock Sign-In according to the case.
  4. The window will ask for confirmation. Click on the Confirm button to lock the user or on Cancel, I don't want to make changes to abort. The window closes after the choice.

The table will apply the lock or unlock on all the selected users.

Success

You have locked or unlocked a user from accessing your eLegere Organization.